There are three possible reasons for this.
- You may have accidently mistyped your email address.
- Your SPAM filter may have thought the email was SPAM and has withheld/deleted it.
- Mail to/from Hotmail or Yahoo accounts sometimes gets blocked along the way for reasons beyond our control. Avoid registering with free accounts if you are affected by this.
Before contacting us, please check to ensure one of these reasons is not the cause.